We welcome corrections, questions and suggestions. If a guide has helped you, or if you think something in it is wrong, we would like to hear about it.

We cannot help with an emergency

This site is a publisher and does not offer a locksmith service. We cannot attend a call-out, open a door, change a lock, or recommend a specific tradesperson to turn out tonight. If you are locked out right now, our step-by-step guide is the best place to start.

Email

We are a small, independent site and our inbox is still being set up, so a contact address will appear on this page shortly. We will not publish an address until it is genuinely monitored — we would rather have no contact details than a dead one.

Corrections

If you are reporting an error, it helps to include the page address and, if you have one, a source for the correct information. How we handle corrections is set out in our editorial policy.

Advertising and partnerships

Enquiries about advertising or affiliate partnerships are welcome, and are kept separate from editorial decisions. See our affiliate disclosure for how commercial links are handled.